The eBilling system requires Chrome browser.
Click here to download Chrome browser


NOTE: Internet Explorer is no longer supported by Microsoft,
while you may use Edge or Mozilla with eBilling, not all
functionality may work. We are working to make eBilling
compatible with all three browsers again.


Important Note   Be ready for calls and/or emails from
  Protiviti, a DDS Contractor, to provide
  your updated registration information
  for the DDS Provider Directory.


 

Attention

Please see the DDS Directive for guidance regarding the reporting requirements for Alternative Services.

The E-Billing System will not be available from 11:00pm to 7:00am each day

New: E-Billing Training
    E-Billing Vendor Training PowerPoint
   
Per Item/One Time Calendar Update

ALERT:  Important information concerning the e-Billing Password Reset Process. Instructions


 

UPDATES:

   No current updates

Agency Holiday Closures:
 
   Monday, January 20, 2025 - Martin Luther King Jr. Day
   Monday, Febrary 10, 2025 - Abraham Lincoln Day
   Monday, Febrary 17, 2025 - George Washington Day

INFORMATION:

All invoices for payment are due within 90 days of service if received after 90 days payment is not guaranteed.

For the more updates please go to www.sgprc.org

Quality Incentive Program
   
Quality Incentive Program (Enclosure)
   
Quality Incentive Program (Provider Directory)

SGPRC Weekly Meeting with Vendors
Every Monday from 10am to 12pm (except on holidays)

https://sgprc-org.zoom.us/j/89325018512

SG/PRC Community Meetings
Every Thursday from 10 to 11am

https://sgprc-org.zoom.us/j/88629003323

Our business hours continue to be from 8:00 a.m. to 5:00 p.m., Monday through Friday. However, you may call our main number for emergencies at 909-620-7722 anytime 24 hours a day/7 days a week. Please be assured that SG/PRC will maintain our twenty-four (24) hour emergency response system to assist the individuals we serve, families and vendor community.

Please see the link for the San Gabriel/Pomona Regional Center Whistleblower Policy

Please be advised that all e-mails sent to ebhelp are frequently monitored and a reply will follow when completed. Sending multiple requests for the same problem will hinder our response time.

How to Change Your Password

PAYMENT SCHEDULES