The eBilling system requires Firefox, Chrome,
or Microsoft’s Internet Explorer 11 or greater browsers.
Click here to detect browser

NOTE: The eBilling application will no longer support Internet
Explorer versions 7,8,9 and 10 effective January 12, 2016.
As of January 12, 2016, Microsoft will no longer support
older versions of Internet Explorer – including security updates.
Visit the Microsoft website for more information.

The E-Billing System is not available from 11:00pm to 7:00am each day

ALERT:  Important information concerning the e-Billing Password Reset Process.





ALERT: The Department of Developmental Services, Information Technology Division (DDS/ITD) will be performing its annual power down of all equipment in the server room on Saturday, 9/15, from 6am to noon. During this time, all applications, websites and network services will be unavailable (including remote access through Ebilling, remote connections and services support at DDS HQ). The power is scheduled to start by Noon on Saturday, 9/15.

Please contact Russ Gribble and/or AST Service Desk if you have any concerns or questions.

ALERT:  Please review the San Gabriel/Pomona Regional Center Whistleblower Policy

ALERT:  All invoices for payment are due within 90 days of service if received after 90 days payment is not guaranteed.

ALERT:  Please be advised that all e-mails sent to ebhelp are frequently monitored and a reply will follow when completed. Sending multiple requests for the same problem will hinder our response time.  

ALERT:  Please be advised your password will expire every 90 days.  Look for the flashing reminder about 5 days prior to your password expiring.  


 How to Change Your Password

Service Provider Information:

Please review the PowerPoint Presentation on the New e-Billing System

New e-Billing Made Easy (PowerPoint)