NOTE: Internet Explorer is no longer supported by Microsoft,
while you may use Edge or Mozilla with eBilling, not all
functionality may work. We are working to make eBilling
compatible with all three browsers again.
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Don’t forfeit the up to 10 percent quality incentive portion of the reimbursement rate! Before May 30th, confirm your vendor record(s) in Provider Directory to keep the full 100 percent benchmark rate. |
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Be ready for calls and/or emails from Protiviti, a DDS Contractor, to provide your updated registration information for the DDS Provider Directory. |
Please see the
DDS Directive for guidance regarding the reporting requirements for Alternative Services.
The E-Billing System will not be available from 11:00pm to 7:00am each day
New: E-Billing Training
E-Billing Vendor Training PowerPoint
Per Item/One Time Calendar Update
ALERT: Important information concerning the e-Billing Password Reset Process. Instructions
UPDATES:
No current updates
Agency Holiday Closures:
Monday, May 26, 2025 - Memorial Day
INFORMATION:
All invoices for payment are due within 90 days of service if received after 90 days payment is not guaranteed.
For the more updates please go to www.sgprc.org
Quality Incentive Program
Quality Incentive Program (Enclosure)
Quality Incentive Program (Provider Directory)
SGPRC Weekly Meeting with Vendors
Every Monday from 10am to 12pm
(except on holidays)
https://sgprc-org.zoom.us/j/89325018512
SG/PRC Community Meetings
Every
Thursday from 10 to 11am
https://sgprc-org.zoom.us/j/88629003323
Our business hours continue to be from 8:00 a.m. to 5:00 p.m., Monday through Friday. However, you may call our main number for emergencies at 909-620-7722 anytime 24 hours a day/7 days a week. Please be assured that SG/PRC will maintain our twenty-four (24) hour emergency response system to assist the individuals we serve, families and vendor community.
Please see the link for the San Gabriel/Pomona Regional Center Whistleblower Policy
Please be advised that all e-mails sent to ebhelp are frequently monitored and a reply will follow when completed. Sending multiple requests for the same problem will hinder our response time.